Privacy Policy for Shark Plumbing

Last Updated: 3rd of September 2024

Introduction

Welcome to Shark Plumbing. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our Service, you agree to the terms of this Privacy Policy.

Definitions

  • Company refers to Shark Plumbing.

  • User refers to any individual who accesses or uses our Service.

  • Account means the unique account created for you to access our services.

  • Service refers to our website and related services.

  • Country refers to South East Queensland, Australia.

  • Service Provider means any third party who processes data on our behalf.

  • Personal Data means any information that identifies or can be used to identify you.

  • Cookies are small files stored on your device to collect data about your browsing activities.

  • Usage Data refers to data collected automatically from your use of the Service.

Information We Collect

Personal Data We may collect the following personal information from you:

  • Name

  • Email address

  • Phone number

  • Address

Usage Data We automatically collect information about your interaction with our Service, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Device identifiers

When using a mobile device, we may also collect additional information such as device ID and operating system.

Cookies and Tracking Technologies

We use Cookies and other tracking technologies to enhance your experience on our Service. Cookies can be:

  • Session Cookies: These are temporary and expire when you close your browser.

  • Persistent Cookies: These remain on your device for a set period or until deleted.

You can manage your Cookie preferences through your browser settings. Note that disabling Cookies may affect the functionality of our Service.

How We Use Your Information

We use your information to:

  • Provide and maintain our Service

  • Manage your Account

  • Offer customer support

  • Send updates, newsletters, and promotional materials

  • Improve our Service and address any issues

Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: To help us operate and improve our Service.

  • Business Transfers: In the event of a merger, acquisition, or asset sale.

  • Affiliates: If our business is under common control.

  • Legal Requirements: To comply with laws, regulations, or to protect our rights.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy. Usage Data is retained for shorter periods unless required for security or legal reasons.

Data Transfer

Your information may be processed and stored on servers located outside your jurisdiction. By using our Service, you consent to the transfer of your data.

Data Security

We implement reasonable measures to protect your data. However, no online transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from this age group. If we discover that we have collected such data, we will take steps to delete it.

External Links

Our Service may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: admin@sharkplumbing.com.au

  • Website: Shark Plumbing Contact Us

  • Phone: 07 5636 1112