What It Takes To Be a Reliable Plumber on the Gold Coast

The term "reliable" gets thrown around a bit these days, especially in the context of your local Gold Coast Plumber - so we thought we'd put an end to it and set some definite boundaries around what it takes to be titled "reliable."

Lets set the precendent first up - with a little definition of the term...The Oxford Dictionary defines it as "the quality of being able to be trusted to do what somebody wants or needs."

Let's just go ahead and assume that in most cases for us here at Shark Plumbing that's going to mean people are entrusting us with the need to fix a plumbing problem in their home, workplace or otherwise. For us that goes beyond just doing the job...It's the communication before, during and after the job is complete, it's how we were to deal with on site, the quality of our workmanship and the timely nature with which we got the job booked in and completed. Let's start with that as the beat and jam it out from there...

COMMUNICATION

Lets be frank. We've all experienced a douhzey in our time when it comes to a tradesman so that was one of the pillars with which we built Shark Plumbing on...For us that breaks down again into a couple of key areas - communication around pricing and the work order as well as communication in general.

As far as general communication goes - a phrase we pioritise is "Early & Often" This goes from how we operate with regards to clients, touching base at every key interval of the job from outreach to completion to to interally within our company too...In fact we prioritise communication so much that we have almost as many people in the office as we do in the field! With a team working daily for client liaison.

The second part of communication as far as we're concerned is in and around the pricing. It's the grey area that has never been called so. And there is nothing worse than finding out too late that your invoice is in fact blowing out to a rediculous price without prior approval or notification of doing so. This again is a communication issue and one of the key frustrations with which Shark Plumbing was founded upon. Our solution? Up front, flat fee pricing with no call out fees! All our pricing is visible on our website here so you know what you're in for financially before you even pick up the phone to book us in (or book online)

That's it for today instalment of What it takes to be a reliable Plumber on the Gold Coast, we'll continue this series on in a later blog post.

Google Rating 4.9
K D
K D

Jyles was amazing and super friendly plumber. He Fixed my shower leak in one day. Very friendly and excellent skills. He had exceptional knowledge and serviced another set of taps free of charge out of his own recommendation. 10/10 would recommend :)

David Lewis
David Lewis

We are a Property Management business and we have never dealt with such a professional, polite and experienced company before who are always willing to help. Communication is fantastic and most of all, reliability is the number 1 factor a lot of companies fail to deliver but not Shark. Great work Shark Plumbing! David and Simone - Renowned Property Management

Michelle Barker
Michelle Barker

I highly recommend Shark Plumbing as honest and trustworthy tradies. They give you a quote for the job and stick with it. Their prices are very reasonable and they do an exceptional job leaving the work area clean. James was our plumber and he was very professional and friendly. You don’t have to worry about what time they will arrive as they communicate with you at all times. Great job guys keep it going

Booking out of hours? Please call 1300 247 666.


Leaking Shower Repair
$199
Leaking Tap Repair
$199
Broken Toilet Repair
$249
Leaking Toilet Repair
$249
Gas Cooktop Repair
$299
Mixer Tap Supply & Install
$299
Hotwater System Repair
$299
Gas Leak Repair
$299
Gas Cooktop Installation
$299
Blocked Drain Inspection & Pressure Clean
$399
After Hours Plumbing
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Double Water Filter Supply and Install
$599
50 Litre Hotwater System with Installation
$1499
125 Litre Hotwater System with Installation
$1699
250 Litre Hotwater System with Installation
$1899
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